EDITED: Their 'prime motive' is to get you on a plan for life with the same sketchy and unusable software that keeps requesting additional items and licences. Customer service is non-existent with cold, canned responses about how I haven't completed all required for a refund where they clearly have a defective product. When attempting to get a refund in line with the advertised 30-day money-back guarantee they make it convoluted and expect masses of information including log files without a clear explanation on how to do this for an average user. Tried the support content but each time led me down the same path to a non-functioning product. AVOIDĪbsolute garbage, download one app and pay then you need another that you have to pay for all of which do not work.
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